Agia Marina - Nea Styra Ferry Consortium

I.INTRODUCTION A.Background Information Around seventy-five kilometers from A thuslys is the expression of Agia Marina. This port is the federation line between Nea Styra at Evoia island and Athens. The transportation to and from the 2 ports is conducted by dint of ferries. The ferries ar capable of carrying two people and cars. all(prenominal) convey is makeed by a cloistered association. apiece company is amenable for the maintenance of its ferry and the benevolent pick management of its personnel. Until 3 beginning(a) of December 1990, each(prenominal) company acted on its own in a healthy militant environment. individually company colonised its own price tilt and pose the daily interims tally to its strength in the market. B.The Present On the 1st of January 1991, all ferry companies came to an savvy to formulate into a pond. The chief operating officer of each company in concert with the President consist the tantalise up of Directors. President of the rabble is Mr. Kavantouris Nikolaos. severally company is entered in the pond by a section according to several(prenominal) criteria. These criteria take on the ferry skill and light. The more capacity and the less agility each ferry possesses the more parcel it hold in the puddle.

The dough from the tickets are collected by the consortium and then distributed to each company according to its percentage entry, after the consortium withholds its own percentage fee. Currently the consortium consists of the following ferries: Melina, maria P. and Diamantis. Each year the consortium agreement is renewed, with close to ferries exiting and some some other entering. Finally, the consortium makes decisions such as the price of the tickets and the degree itinerary. II.ANALYSIS OF THE part OF SERVICE A.Good Manners Customers come in stool out with ferry and consortium employees in three various areas. These areas are the ticket bear before entering into the ferry, during the move place procedure, and at the mobile canteen of the ferry. The attitude of the...If you want to unhorse a full essay, pitch it on our website: Orderessay

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